Política de reembolso

Because each item is produced in small batches, we do not accept returns or exchanges for change of mind. However, if there is an issue with your order—such as a damaged item, defect, or fulfillment error—please get in touch and we’ll work with you to resolve it.

To report an issue, contact us within a reasonable time after delivery at:

victornhb@brooklynhearty.com

Please include your order number and a brief description of the issue so we can assist you as efficiently as possible.