Política de envío

Shipping Policy

All items are produced and shipped in small batches. Please allow time for production before shipment.

Processing Time
Orders are typically processed within 2–7 business days before they ship. Processing times may vary during high-demand periods or holidays.

Shipping Times
Once shipped, delivery times vary depending on destination and carrier:

• United States: Estimated delivery in 3–7 business days

• International orders: Estimated delivery in 7–21 business days, depending on location and customs processing

Please note that shipping times are estimates and not guaranteed.

Shipping Costs
Shipping costs are calculated at checkout and are based on your location and order details.

Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Order Issues
If your order arrives damaged, incorrect, or does not arrive as expected, please contact us within a reasonable time after delivery so we can assist you.

Contact
For shipping-related questions or issues, contact:
victornhb@brooklynhearty.com